⚖️ Return & Refund Policy

Swole Dough operates under a No Returns / No Money-Back Guarantee policy. By authorizing payment through our website, you acknowledge that you are choosing to try this product.

Because of the nature of food products, we cannot accept returns or issue refunds due to a change of mind, personal taste preference, or texture expectations. Please understand this policy is in place to ensure the safety and quality of our products for all customers.

If your order arrives damaged, incorrect, or missing items, we will make it right. Our protocol is to replace the item first, rather than refunding. We ask for your patience during this process, as we are committed to making sure every customer is taken care of.

For assistance with a damaged or incorrect order, please email us at swoledoughsnacks@gmail.com.

🚚 Shipping & Handling Policy

At Swole Dough, we work hard to get your cookie dough mixes to you quickly, safely, and in perfect condition.

Processing Times: Orders are processed within 2–4 business days (excluding weekends and holidays).

Shipping Times: Standard shipping typically takes 3–7 business days within the United States.

Tracking: Once shipped, you’ll receive a tracking number via email.

Lost or Stolen Packages: Swole Dough is not responsible for packages once they are marked delivered by the carrier. If your package is lost or stolen after delivery, please contact the shipping carrier directly.

Damaged or Incorrect Orders: If your order arrives damaged, missing, or incorrect, contact us at swoledoughsnacks@gmail.com within 7 days of delivery and we will arrange a replacement.

Shipping Restrictions: We currently ship only within the United States. International shipping is not yet available.

📜 Terms & Conditions

By accessing or purchasing from Swole Dough, you agree to the following terms:

  • All logos, designs, images, and product descriptions are property of Swole Dough.

  • We strive for accurate product info, but slight variations in packaging, design, or nutrition may occur.

  • By placing an order, you authorize Swole Dough to process your payment for the full purchase amount, including shipping and taxes.

  • All sales are final. Refunds are not provided for taste preferences (see Return Policy).

  • Swole Dough is not responsible for delays due to carriers, weather, or incorrect addresses.

  • Products contain allergens including whey protein (milk), almond flour (tree nuts), peanut powder (peanuts, in some flavors), and soy (in chocolate). Customers are responsible for checking ingredients before consumption.

  • By consuming our products, you agree that Swole Dough is not liable for adverse effects or misuse of products.

  • These terms are governed by Tennessee state law.

  • Swole Dough may update these terms at any time. Continued use of our website or products means you agree to the latest version.

🔒 Privacy Policy

Your privacy is important to us.

Information We Collect: Name, email, phone, address, payment details (securely processed by Shopify), and order history.

How We Use It: To process orders, ship products, provide customer support, send order updates, and (if opted-in) send marketing emails.

Sharing: We do not sell your data. Information is shared only with trusted third parties like payment processors, shipping carriers, or email services.

Cookies: We use cookies to improve your shopping experience. You can disable them in your browser, but some site features may not work properly.

Data Security: Payments are processed securely and encrypted.

Your Rights: You may request to access, update, or delete your information. You may unsubscribe from marketing emails at any time.

Updates: This Privacy Policy may be updated. Continued use of our website means you accept the latest version.

Contact: For privacy-related concerns, email us at swoledoughsnacks@gmail.com.